CPCAB Level 2 Award in Effective Listening Skills

Course dates: please contact the Academy for current information.

Course details and entry requirements · Application form

Check current intake dates and availability with the Academy before applying.

Location, travel and access information


Course overview

What is the aim of this course?
This is an accredited course, run by fully qualified counsellors, for candidates who wish to develop their listening skills for use in a variety of personal and professional contexts to: 

  • Improve communication 
  • Improve work relationships 
  • Support wellbeing in the workplace and at home 
  • Enhance personal relationships 
  • Promote better community relations 
Who is the course for?
This is a great entry qualification for people looking to develop personally or professionally. It’s useful for professional development to help in an existing role, or for those who want to increase their employability. 

For personal development, it can help you to be more self-aware, understanding, and better at listening both at home and at work. This qualification can enhance an existing voluntary or paid role or increase general employability and can be beneficial for those working in such roles as:
  • Customer relations advisor  
  • Customer service representative/ advisor/ officer  
  • Family support worker  
  • Home care assistant 
  • Housing officer  
  • Public services 
  • Receptionist 
  • Roles in health and social care such as a support worker        
  • Welfare and advice worker
What are the entry requirements?
No previous training or experience required. Minimum age 21. 
How much will it cost?
£320 (includes course, registration and accreditation fees). Group discounts and early bird rates available. For more information, call the number below. 
How do I apply?
Ring the Banbury Counselling Academy on 01295 231320, email us on academy@banburytherapygroup.com or use the form below to submit your application.

Application Form

Please fill out the form below and a member of our team will be in touch…

“It is our intention to continue to develop and nurture the next generations of counsellors and psychotherapists as our organisation goes from strength to strength.”
— Rachel Young , Founder

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